Refund

Refund Policy

This Bentgo page explains returns, exchanges, and refunds in a store-specific format.

starting a request at Bentgo
To start a return or exchange, contact us at Support@Bautgo.shop before sending the item. Once the request is approved, Bentgo will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How Bentgo handles condition of returns
Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

refund timing at Bentgo
Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Bentgo handles exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Bentgo to order problems
If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from Bentgo on eligibility
We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Bentgo to support
For return or exchange assistance, contact Support@Bautgo.shop or 2316421805.

Merchant Information
Business name: Bentgo
Brand name: Bentgo
Email: Support@Bautgo.shop
Phone: 2316421805
Physical address: 1845 Bruce Rand Ave, Denver, Colorado, 80205, United States